Our Sustainability Approach
We continuously strengthen our ESG (Environmental, Social & Governance) practices across our operations and supply chain, guided by our commitment to responsible manufacturing and continuous improvement.
Our sustainability approach focuses on three key pillars:
- Environmental Responsibility
- People & Communities
- Ethical Governance
Environmental Responsibility
We are committed to reducing our environmental footprint while improving operational efficiency across our manufacturing activities. By leveraging advanced production technologies and process optimisation, we strive to minimise resource consumption and support more sustainable manufacturing practices.
Our environmental priorities include:
- Reducing greenhouse gas emissions and improving understanding of climate-related risks and impacts on operations.
- Improving energy efficiency across operations and production process.
- Reducing production waste and material losses through responsible manufacturing practices.
- Promoting responsible water use and compliance with environmental regulations.
- Encouraging responsible sourcing of raw materials to support a more sustainable supply chain.
People & Communities
People are at the heart of our organisation. We are committed to fostering a safe, inclusive, and supportive workplace where employees can grow and contribute meaningfully.
We believe sustainable growth is built through strong relationships with employees, customers, suppliers, and communities supported by responsible business practices across our value chain.
Our commitments include:
- Maintaining a safe and healthy working environment
- Supporting employee development and continuous learning
- Upholding fair labour and ethical workplace practices
- Promoting diversity, respect, and collaboration
- Building long-term responsible partnerships
Ethical Governance
Integrity, accountability, and transparency are fundamental to the way we conduct business.
Custom Food Ingredients is committed to maintaining strong governance practices and responsible business conduct throughout our operations.
Our governance priorities include:
- Upholding ethical and responsible business practices.
- Ensuring compliance with applicable regulations and standards.
- Promoting transparent and accountable operations.
- Strengthening responsible and sustainable supply chain practices.
- Protecting business, customer, and employee data through responsible data privacy and cybersecurity practices.
- Supporting continuous improvement in corporate governance.
Quality & Food Safety
Commitment
Quality and food safety remain central to our business operations. We maintain stringent quality assurance systems and internationally recognised certifications to ensure product safety, consistency, and reliability for customers worldwide.
Our certifications include:
Responsible Supply Chain
Custom Food Group is proud to be a SEDEX member, reflecting our commitment to ethical sourcing, responsible supply chain management, labour standards, health & safety, environmental stewardship, and business integrity.
SEDEX Member ZC423491867
We continuously work with our suppliers and partners to promote responsible and sustainable business practices across our supply chain network.
Innovation for Sustainable
Growth
Innovation is a key driver of our sustainability journey. Through advanced spray drying technologies, customised ingredient solutions, and continuous product development, we support evolving market needs while improving manufacturing efficiency and product performance.
We remain committed to developing innovative food ingredient solutions that contribute to a more sustainable and responsible food industry.
Looking Ahead
“As Custom Food Group continues to grow globally, we remain committed to strengthening our ESG practices, supporting responsible manufacturing, and creating long-term value for future generations. Together with our customers, employees, suppliers, and business partners, we aim to build a more sustainable future through innovation, responsibility, and partnership."
Open Communication
& Feedback
We value open communication and encourage our employees, customers, suppliers, business partners, and communities to share feedback, raise concerns, or report matters related to our business practices.
This may include topics related to:
- Workplace practices and employee well-being
- Food quality and product safety
- Environmental practices
- Business ethics and responsible conduct
- Supply chain practices
- Data privacy and confidentiality
All feedback and concerns will be handled respectfully and confidentially where appropriate.
Contact Us
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t +60 4 390 4077
Or submit your feedback through our contact form below.
