Our Sustainability Approach
We continuously strengthen our ESG (Environmental, Social & Governance) practices across our operations and supply chain, guided by our commitment to responsible manufacturing and continuous improvement.
Our sustainability approach focuses on three key pillars:
- Environmental Responsibility
- People & Communities
- Ethical Governance
Environmental Responsibility
We are committed to reducing our environmental footprint while improving operational efficiency across our manufacturing activities. By leveraging advanced production technologies and process optimisation, we strive to minimise resource consumption and support more sustainable manufacturing practices.
Our environmental priorities include:
- Reducing greenhouse gas emissions and improving understanding of climate-related risks and impacts on operations.
- Improving energy efficiency across operations and production process.
- Reducing production waste and material losses through responsible manufacturing practices.
- Promoting responsible water use and compliance with environmental regulations.
- Encouraging responsible sourcing of raw materials to support a more sustainable supply chain.
People & Communities
People are at the heart of our organisation. We are committed to fostering a safe, inclusive, and supportive workplace where employees can grow and contribute meaningfully.
We believe sustainable growth is built through strong relationships with employees, customers, suppliers, and communities supported by responsible business practices across our value chain.
Our commitments include:
- Maintaining a safe and healthy working environment
- Supporting employee development and continuous learning
- Upholding fair labour and ethical workplace practices
- Promoting diversity, respect, and collaboration
- Building long-term responsible partnerships
Ethical Governance
Integrity, accountability, and transparency are fundamental to the way we conduct business.
Custom Food Ingredients is committed to maintaining strong governance practices and responsible business conduct throughout our operations.
Our governance priorities include:
- Upholding ethical and responsible business practices.
- Ensuring compliance with applicable regulations and standards.
- Promoting transparent and accountable operations.
- Strengthening responsible and sustainable supply chain practices.
- Protecting business, customer, and employee data through responsible data privacy and cybersecurity practices.
- Supporting continuous improvement in corporate governance.
Quality & Food Safety
Commitment
Quality and food safety remain central to our business operations. We maintain stringent quality assurance systems and internationally recognised certifications to ensure product safety, consistency, and reliability for customers worldwide.
Our certifications include:
Responsible Supply Chain
Custom Food Group is proud to be a SEDEX member, reflecting our commitment to ethical sourcing, responsible supply chain management, labour standards, health & safety, environmental stewardship, and business integrity.
SEDEX Member ZC423491867
We continuously work with our suppliers and partners to promote responsible and sustainable business practices across our supply chain network.
Innovation for Sustainable
Growth
Innovation is a key driver of our sustainability journey. Through advanced spray drying technologies, customised ingredient solutions, and continuous product development, we support evolving market needs while improving manufacturing efficiency and product performance.
We remain committed to developing innovative food ingredient solutions that contribute to a more sustainable and responsible food industry.
Looking Ahead
“As Custom Food Group continues to grow globally, we remain committed to strengthening our ESG practices, supporting responsible manufacturing, and creating long-term value for future generations. Together with our customers, employees, suppliers, and business partners, we aim to build a more sustainable future through innovation, responsibility, and partnership."
Open Communication
& Feedback
We value open communication and encourage our employees, customers, suppliers, business partners, and communities to share feedback, raise concerns, or report matters related to our business practices.
This may include topics related to:
- Workplace practices and employee well-being
- Food quality and product safety
- Environmental practices
- Business ethics and responsible conduct
- Supply chain practices
- Data privacy and confidentiality
All feedback and concerns will be handled respectfully and confidentially where appropriate.
Contact Us
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t +60 4 390 4077
Or submit your feedback through our contact form below.
Feedback & Contact Form
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Enhancing Nutritional Value for Optimal Well-Being
With this wide range of products ideal for the health-conscious, you can enjoy great taste without compromising your health. Now your favourite food and beverages will be even more flavourful and wholesome.
Using our Market Insights to Understand Consumers’ Taste
With more than 40 years of industry experience to draw from, it’s no exaggeration to say that we at Custom Food Group know beverage best - take advantage of our expertise and get the most out of your beverage.
A Recipe Your Consumers Will Love
From delicious soups and sauces to tangy curries and seasoning premixes, savoury food products are made even more savoury with Custom Food Group’s quality ingredients.
Finding Sweet Success for Your Confectionery Brands
There’s always something for everyone in the confectionery market. For this reason, we have formulated an extensive range of confectionery ingredients to suit your specific target market taste.
We Put the ‘king’ Back Into Your Baking
Baking is big business, and we intend to help our customers strengthen their market position with a complete array of specialised baking ingredients encompassing cookies, breads, cakes, cereal bars and many more.
The Ultimate Formula for Your Brand
A full range of high-quality vegetable-based dairy formula is available to ensure exceptional ‘mouthfeel’, texture and nutritional value for your food products requiring dairy content.
We Make a Measurable Difference to the Finest Detail
Powered by our FILTERMAT™ spray drying technology, our high lipid powder range is one of the key products that sets us apart from the competition. Through this technology, we are able to produce lipid powder with up to 80% fat content, an otherwise unattainable ratio through conventional drying methods. The technology also enables us to produce semi-agglomerated powder with greater fluidity and solubility, which translates into better final product quality for our customers. In addition to our diverse range of high lipid powder with superior physical properties, we are also one of the few manufacturers in the market capable of customising the powder qualities to suit the exact requirements of our customers. This capability is a welcome boost for our customers as it allows them to meet specific dietary, nutritional or regulatory requirements of their respective target markets.
A Perfect Cuppa Requires Precise Ingredients
Custom Food Group is well-positioned to meet the needs of beverage makers around the world with its wide spectrum of beverage ingredients and custom blends specially formulated to produce optimal results.
Beverage makers, whether it is coffee, milk tea, chocolate, malted drink or any combination of instant or nutritious blends stand to benefit immensely from our years of experience and deep market insight in the manufacturing of beverage ingredients.
Operating with Wholesome Commitment Every Step of the Way
Our high quality food ingredients are added into thousands of food products consumers enjoy everyday. From savoury and confectionery to baking and dairy formula related food products, it is more than likely that Custom Food Group has played a part in the concoction of their exquisite taste, texture and appearance.
That is the reason many food product manufacturers turn to us when they seek to carve a unique niche or establish a distinctive edge in the highly competitive food industry - and they often find what they are looking for at Custom Food Group.
A One-Stop Solution For All Your Manufacturing Needs
Leverage on our technical expertise and state-of-the-art facilities to manufacture your food product effectively and securely. As a full-fledged food ingredients manufacturing solutions provider, Custom Food Group also provides services such as contract manufacturing, packing as well as other supporting services.
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